BioSafe’s main ingredient is the BAC or benzalkonium chloride, and it is different from the ones used in general alcohol disinfectants. This particular ingredient will not cause skin irritation, and it is suitable for infants and young children’s delicate skin!
Who can use BioSafe?
BioSafe is suitable for everyone’s usage; from babies to the elderly, it is the best protection for the whole family.
Why is BioSafe sticky when sprayed on my hands?
BioSafe contains moisturizing and emollient agents, so it will be slightly sticky when sprayed on your hands. These ingredients contain deionized water, USP grade glycerin, and USP grade propylene glycol. The mineral ions in the deionized water come from natural spring water, the glycerin can moisturize and prevent dry skin, and the propylene glycol can replenish the moisture in our skin’s outer layer. These ingredients are the added benefits in using BioSafe to keep your hands clean as they can keep them moisturized as well.
Where can I use Biosafe?
BioSafe is suitable for all places. You can use it to disinfect and sterilize indoor spaces like your office, car, home, and even your toilet. It is also great for public spaces like elevators, staircase handrails, escalator handrails, and even retail stores. BioSafe can also be used for sterilization in high-temperature environments!
How does BioSafe effectively eliminate the Covid-19 virus?
The main ingredient in BioSafe, the BAC (benzalkonium chloride), has been certified by the European Center for Disease Control and Prevention (ECDC) and Singapore Environmental Protection Agency (NEA) to be able to eliminate the Covid-19 virus effectively. With BioSafe, you will be able to remove the virus at any time and any place.
Can BioSafe still sterilize effectively in a high-temperature environment?
Yes, BioSafe is also effective when used in a high-temperature environment. Even if the weather is hot, you won’t have to worry about its impact when you carry a bottle of BioSafe with you!
Do I need to add water to BioSafe?
No, you do not need to add water before usage. It is very convenient as you can immediately use the spray.
Is BioSafe in liquid or gel form?
BioSafe is in liquid form; it looks just like water.
Is BioSafe suitable for children?
Definitely! BioSafe has a neutral pH value, and its ingredients will not irritate the skin. It is absolutely safe for children to use.
BioSafe does not have any bleach or medicinal smell like the rest of the disinfectant products in the market. Why is that?
BioSafe contains eucalyptus essential oil, and so it will emit a natural plant fragrance when sprayed. Other disinfectant products in the market may contain alcohol or hypochlorous acid, and thus they may have a pungent odor when used.
What is the concentration of BAC in BioSafe?
The concentration of BAC in BioSafe is 0.1%, which is the safest concentration for the human body while keeping its effectiveness as a disinfectant.
Can BioSafe eliminate odors?
Yes. BioSafe contains eucalyptus essential oil, which will emit a natural plant fragrance when sprayed. It can be used to eliminate bad odor in the air and sterilize the space as well—killing two birds with one stone.
Can BioSafe remove dust and haze particles?
Yes. Spraying BioSafe in the air will not only release a delightful fragrant to eliminate bad odors, but it can also remove dust and haze particles!
BioSafe products are available for purchase from our official website or our online stores on Shopee, Lazada and messenger. You may also opt to call us at +60 3-3310 0082 or contact us through our live chat support.
How safe is it to order online?
We use the safest payment gateway service on the Internet. If you have any security questions or concerns, please check out the payment gateway’s security measures at https://stripe.com/
Can I place an order by phone?
Yes, you may place an order via phone. Please call us at +603 3310 0082 / +6012 856 3710 and have your order details and payment information ready.
Click on the user icon in the upper right corner to go to the registration page. You can register with an email address or sign-in via your Facebook account.
Remark: Member registration is totally FREE OF CHARGE!
I forgot my password, How do I retrieve it?
Click on the “Lost your password?” link, and enter your registered email or username. Once you’ve received the email, click on the link provided to reset your password.
How do I check my recent orders?
Log in to your account and select ‘Orders’ from the menu on the left to check your orders’ status.
How do I change my billing or shipping address?
Log in to your account, and select ‘Addresses’ from the menu on the left. Click on ‘Edit’ to change the address. Once amended, don’t forget to click on ‘Save Address’ to keep your changes.
How do I save my payment details?
Log in to your account, and select ‘Payment Methods’ from the menu on the left. Click on ‘Add Payment Method’, and enter your credit card information. When you are done, confirm your changes by clicking ‘the Add Payment Method’ button.
How do I reset new password
Log in to your account, and select ‘Account Details’ from the menu on the left. Enter your old and new passwords in the ‘Password Change’ section, and click on the button to confirm it.
点选 “Lost your password？” 输入注册email address/username，待收email点选同意重新设定新密码。就完成了！密码呢？
When you’ve added items to the shopping cart, you will see a “Enter your promotional code” section at the bottom of the checkout page. Enter your code here and click ‘OK.’ Once the code is validated, the discounted amount will be shown on the right. Once you’ve confirmed that everything is correct, click on ‘Proceed to Checkout’.
在加入购物车后，结账页面底下会有 “Enter your promotional code“的栏位，输入Coupon code在点击OK。右方的明细就出现折价之后的金额，确认无误之后在点选“proceed to checkout”